Privacy Policy

1. Who We Are

Freedom Crate Co. (“we,” “us,” or “our”) builds and sells handcrafted wooden ammo and range boxes. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or place an order.

By using this website, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the site.

2. Information We Collect

Information You Provide to Us

We may collect information you provide directly, including:

• Name and contact details (such as email address, shipping address, and phone number)
• Order and payment-related details (items purchased, order totals, shipping info)
• Messages you send us (through contact forms, email, or other communication)
• Entries to giveaways or promotions (such as our Monthly Veteran Box Giveaway)
• Any other information you choose to share with us

Information Collected Automatically

When you use our website, we may automatically collect:

• Device and browser information (type, version, operating system)
• IP address and general location (for example, city or region)
• Pages viewed, links clicked, and time spent on the site
• Referring URLs (how you got to our site)

This data is typically collected using cookies, logs, and similar tracking technologies to help us operate the site and understand how people use it.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, remember your preferences, and understand how visitors use our pages.

Cookies may be used for purposes such as:

• Keeping items in your cart while you browse
• Remembering certain settings or preferences
• Analytics and performance (for example, Google Analytics / GA4)

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function properly.

4. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling your orders
• Shipping products to you and providing order updates
• Responding to your questions, requests, and messages
• Operating, maintaining, and improving our website and services
• Running giveaways, promotions, or special offers
• Detecting, preventing, or addressing technical or security issues
• Complying with legal obligations and enforcing our Terms

5. Payment Processing

We use third-party payment processors (such as Stripe) to securely handle your payment information. When you enter payment details, they are sent directly to the payment processor and are not stored in full on our servers.

Your use of a third-party payment service is also governed by that provider’s own privacy policy and terms. We encourage you to review those policies for more information on how they handle your data.

6. How We Share Your Information

We do not sell your personal information.

We may share information in the following limited situations:

• Service Providers: With trusted third parties that help us operate the business, such as payment processors, shipping carriers, email service providers, or analytics tools.
• Legal Requirements: When required to do so by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, sale of assets, or similar event, where customer information may be transferred as part of the business.

7. Data Retention

We retain your information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will take steps to delete, anonymize, or securely store it in a way that limits further use.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights such as:

• Accessing the personal information we hold about you
• Requesting corrections or updates to your information
• Requesting deletion of your information, subject to legal obligations
• Opting out of certain emails or marketing communications

To exercise any of these rights, please contact us using the methods described in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us so we can take appropriate steps to remove that data.

10. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

11. Links to Other Websites

Our website may contain links to other sites that are not operated by us (for example, social media, payment providers, or partner sites). We are not responsible for the content or privacy practices of those third-party sites, and we encourage you to review their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes become effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us using the contact form on our website or by using the contact details provided on the Contact page.

This Privacy Policy is provided for informational purposes and does not constitute legal advice. For specific legal guidance, please consult a qualified attorney.