Existing order
Include the name and email used at checkout, plus the order or payment reference when available.
Real support from a small Florida workshop
Talk to the person behind the shop.
Questions are handled personally by Freedom Crate Co.—not routed through an anonymous call center. Send the details below and make it easy to identify the product, order, or issue involved.
freedomcrateco@gmail.com →Product or policy question
Ask about dimensions, capacity, hardware, finishes, availability, shipping, returns, or product care.
Custom build
Use the dedicated custom-request form when you need dimensions, stencils, artwork, uploads, or a written quote.
Open custom request →Answers may already be waiting